Your treatment journey, step by step
From your first question to follow-up at home — one case manager the whole way.
⏱️ Typical time from first contact to treatment: 2–5 weeks.
- 1Symptom search & AI pre-consultation5 min
You Describe your condition and answer a few questions.
Kindvoya AI drafts a pre-consultation summary (not a diagnosis) and flags emergencies.
- 2Match hospital & doctorSame day
You Compare matched hospitals and specialists, pick one or ask for advice.
Kindvoya Matches by specialty, city, language and international service; assigns your case manager.
- 3Upload records & remote review3–7 days
You Upload reports, scans (PDF, images, DICOM) and medication list.
Kindvoya Translates and sends records to the hospital team for a remote opinion.
- 4Quote & deposit1–3 days
You Review the treatment plan and estimated cost, then pay the deposit.
Kindvoya Gets a written plan and quote from the hospital; explains what is included.
- 5Visa & travel1–3 weeks
You Apply for your visa, book flights.
Kindvoya Coordinates the hospital invitation letter, companion letters, hotel near the hospital.
- 6VIP landing: doctor within 24hDay 1
You Land in China — someone is waiting for you.
Kindvoya Airport pickup, SIM card, payment setup, and a 1:1 escort to see your doctor within 24 hours of landing.
- 7Treatment & inpatient stayDays–weeks
You Receive treatment; family can stay nearby.
Kindvoya Interpreter on ward rounds, daily updates to family, handles bills and insurance paperwork.
- 8Recovery & discharge1–7 days
You Rehab, final check, discharge.
Kindvoya Discharge summary in English, medicines for the trip home, fit-to-fly check, airport drop-off.
- 9Remote follow-up3–12 months
You Share new results from home.
Kindvoya Video follow-ups with your Chinese doctor and coordination with your local doctor.
Durations are typical ranges, not guarantees. Medical decisions are made by the treating hospital.